Let's Think About It Podcast
Welcome to the Let's Think About It Podcast with Morice (Coach Mo) Mabry! Are you ready to break free from fear, doubt, and uncertainty to unlock your true potential? Join Coach Mo on a transformative journey as we tackle the barriers hindering your personal growth. In each episode, we engage in insightful conversations with certified coaches, career professionals, and thriving entrepreneurs. Together, we uncover practical strategies to overcome self-imposed limitations and cultivate resilience. Gain clarity, boost confidence, and thrive in the face of uncertainty. Coach Mo, an Associate Certified Coach (ACC) accredited by the International Coaching Federation (ICF) and a published author, serves as your guide on this empowering quest for self-discovery and growth. Through mindfulness and mindset mastery, we empower you to navigate the inner critic and life's challenges to seize opportunities for success. Tune in to the Let's Think About It Podcast to equip yourself with the tools and inspiration needed to embrace uncertainty, conquer fear, tame the inner critic, and chart a course towards personal fulfillment. Start your journey to greatness today!
Let's Think About It Podcast
Embracing Delegation for Leadership Growth
🎙️ Discover the transformative power of delegation with our guest, Dortha Hise, founder of Summit to Your Success, as she shares her compelling journey from paralegal to coach extraordinaire. Learn how her experiences of loss and abandonment have equipped her with profound insights into ⏳ time management and 🤝 team optimization, helping entrepreneurs reclaim precious time and focus on what truly matters. Dortha reveals her unique strategies for identifying inefficiencies and implementing solutions that empower business owners to concentrate on 💵 income-generating activities, all while building and leveraging a supportive team.
💡 Embrace the mindset shift essential for entrepreneurs transitioning from doing it all themselves to effectively empowering their teams. Listen as we uncover the common 🤔 fears of letting go and the misconceptions about control that hold many back. Dortha highlights delegation as a vital form of 💆♀️ self-care, allowing leaders to concentrate on their strengths while enabling their team members to shine. We dive into the coaching skills of 👂 active listening and ❓ open-ended questioning, which foster accountability and creativity, minimizing the need for micromanagement and maximizing growth 📈.
🔗 Effective communication and collaboration are the bedrock of successful delegation. In our conversation, we explore the importance of establishing clear expectations 📋 and fostering an environment where questions are welcomed and encouraged. By understanding different communication styles and building relationships rooted in 🤗 empathy and 🙏 gratitude, leaders can create a workplace where team members feel comfortable engaging and contributing fully. Join us for an enlightening discussion with Dortha Hise on mastering delegation to unlock the full potential of your business and personal life 🌟.
Welcome to the let's Think About it podcast, where we embark on a journey of thoughtfulness and personal growth. I'm your host, Coach Mo, and I'm here to guide you through thought-promoting discussions that will inspire you to unlock your full potential. In each episode, we'll explore a wide range of topics, from self-discovery and mindfulness to goal-setting and achieving success. Together, we'll challenge conventional thinking and dive deep into the realms of possibility. Whether you're looking to find clarity in your personal or professional life, or seeking strategies to overcome obstacles, this podcast is your go-to source for insightful conversations and practical advice. So find a comfortable spot, chill and let's embark on this journey of self-improvement together. Remember, the power of transformation lies within you, and together we'll uncover the tools and insights you need to make it happen. So let's dive in. Welcome to another episode of the let's Think About it podcast. I'm your host, Coach Mo, and I'm here with another outstanding, amazing guest, and her name is Dorothe Heiss. Dorothe, how you doing.
Speaker 2:Hey, I'm doing great. I'm super excited to be here, Just yeah, feeling all the good vibes today.
Speaker 1:That's what I'm talking about. That's what I'm talking about. Before we jump into conversation, though, one of the things that I ask my guests is where are you checking in from?
Speaker 2:I am in Folsom California, not too far from you.
Speaker 1:Nice, born and raised in the Sacramento area or it's a hodgepodge around the country.
Speaker 2:Actually, I was born in Stockton and grew up in San Diego and then moved to Chicago for college, and when I moved away, my parents decided that Las Vegas would become home, and so that's actually where I spent a few years before I moved back here, which is I came back to this area by way of meeting my husband, who was working remotely in Las Vegas, and that's where we met.
Speaker 1:So that's how I ended up Nice. So tell my audience who you are, what you do and let's just run with it from there.
Speaker 2:Sure, my name is Dorothe Heiss, which you've already shared, and my company is Summit to your Success. It's a full service coaching, consulting and implementation company specializing in helping entrepreneurs. In particular, high achieving, busy entrepreneurs, reclaim time in their day, week, month from all of the things that they should not be spending their time onromanaging, not hovercraft, all of that kind of stuff and having good, clear communication, all of those kinds of things just really helping impart that to them from a standpoint of just being more effective in their business and showing up more. It carries over into their personal life as well.
Speaker 1:Sounds like you bring tremendous value to entrepreneurs. How did you evolve into the space and helping business owners or entrepreneurs?
Speaker 2:Yeah, my first client was actually a. I was her research assistant and which was a very natural transition from my previous world of being a paralegal, and she would come to me and ask me if I would be willing to learn something and be willing to learn something and be willing to learn something. And I was always a yes, because I'm a lifelong learner and I'm always up for a challenge, up to learn new things. And so it just morphed into I learned how to read and write HTML code and then I started helping with project management, where I was getting involved in coordinating 30 authors for multi-book projects and then there would be interviews for telesummits that would go with that and then all the backend pieces. So it just got to be like bigger and bigger and as I grew into those pieces I really started to just like own that, like tech space in the entrepreneurial world, and I think I think anyway, the some of the sweet spot around the delegation piece really came for me when, out of my own personal tragedy, there was a two year period where I lost 28 people and when I was a kid I experienced being abandoned three times by the time I was five and those two things combined really came into into the forefront for me to really understand and know how to be able to build an effective support team but also actually utilize them.
Speaker 2:So it's one thing to have somebody on the staff be paying them and not actually utilizing them, but to actually tap into their gifts, their skills, know how to ask for support, that's another one. That's a really big piece. All of those kinds of things came into, came into more clarity and more focus for me about a decade ago actually.
Speaker 1:Okay, okay, because I was going to ask you how long have you been doing it?
Speaker 2:Oh, I've been doing it for 20 years.
Speaker 1:Okay, okay.
Speaker 2:Yeah.
Speaker 1:Okay. So your niche, though, has really evolved into helping entrepreneurs, like understand delegation and basically just get their get their time back. Is that kind of what I'm hearing?
Speaker 2:Yeah, oftentimes when a client comes to me, by the time they come to me they're at the end of a frayed rope and they're trying to hold onto it because they have really been spinning their wheels and just doing things that aren't. Just because they can do it doesn't mean they ought to be doing it Right, and that's where they're at. So they're like okay, something has to change, Something's got to give, and that's usually that first conversation we have. So it when I come in, I generally am taking a look at their existing systems to see where we can start picking up things to either get an automation in place or okay, this isn't your best use of time. You spend three hours writing an email to send to your newsletter list. That's not the best use of your time. Let's offload that. Free up those three hours and you can start making those income producing hours again.
Speaker 1:One of the things that I heard you mention really early on was, and it's still resonating with me help entrepreneurs get their time back. And you mentioned delegation. First, I'm going to go here with you. Why do you think from your experience, that entrepreneurs struggle with delegation?
Speaker 2:I think this really speaks to that conversation. We had a little while back around that control piece. I think when we get into entrepreneurship we're like oh yeah, I'm the boss of all the things and I have to be in control of all the things and know how everything works and how to do everything. And that might be true when you first get started and maybe it doesn't have to be true. But it becomes about a thing where they're like okay, I'm just going to hoard it all in and I can't offload it. I'm just, if I give it out, I look weak, I'm not in control of my business. And it's actually quite the opposite, because once you have started releasing some of those things to a team, it frees you up to be in your zone of genius and it lets them be in theirs. And so then it becomes this beautiful dance of things getting done, things being efficient, you having more time, you getting to create new products, new offers, new write a book. I don't know, it's different for everybody.
Speaker 1:I hear you and you're right, we had this conversation but I want my audience to hear your viewpoint on this because, like you said, they're used to doing everything themselves and now they have a team and the fear of letting go certain tasks really bottles them down a little bit, and so now they're taking on more and more because of the fear to let go of certain projects or certain things that they've like, really built and it became their baby, right, yeah, and now they have to let it go. And you're and you're working as a consultant coaching these individuals. What is that approach to help them shift that mindset from not letting go to be able to release and get to a pain or full potential?
Speaker 2:I think it's touching on some mindset work because, because they've been so attuned to, I have to do this all. I have to keep hold of it. It's my business, it's my baby. I don't want to give it up because you might not do it quite right, you might not do it like I do. There are 20 million other ways that we can do things and as long as the thing gets done, so there's a piece around that right. You have to have that conversation.
Speaker 2:And it's also about one of the ways that I started looking at asking for help and support was looking at it as part of my self care, and when I did that, it made a huge shift in my outlook. It made a huge shift in the conversations I was having with my team, with other people in my support system. So my husband is part of that support network and so like conversations became different. I'm not saying I delegate to my husband, by the way, that's not what I'm saying, but when I need help and I need to ask for support, it helps when I'm clear about what I need so that I can articulate properly to say, hey, when you did this, I understand how you did it and I understand why you did it this way. However, I'm wondering if we could have a conversation about maybe doing something a little different around that.
Speaker 2:It can be, it can be a wide variety of conversations around something like that, but I do find that there is that mindset piece that does have to happen because it is a shift and for somebody, especially if they're coming in as, having formerly been in corporate, I know some entrepreneurs really struggle with that thought of I can't delegate because I'm not a manager, and maybe whatever company or corporation they have come from, that wasn't an environment where they were fostering. Everybody should be delegating. It can be a team and collaborative thing and I think we talked about this too where you don't have to be the smartest person in the room or on the team. It's okay to empower your team to learn more, to run with things and then just fill you in touch base with you on stuff, but you don't have to know all the intricacies about how something works or how a process is created or how that thing got in place. It doesn't have to be that granular and it doesn't have to be that much minutia.
Speaker 1:And that goes back to like how important, in my opinion, coaching is and being able to understand that skill. And the biggest skill about being a coach and anybody can be a coach, by the way, you don't have to get certifications and all that it's just. Coaching is about key skills, right Active listening, acknowledging, validating and asking open ended questions listening, acknowledging, validating and asking open-ended questions. And I'm going to just go to asking open-ended questions. Anybody can ask open-ended questions, right. And so what we see in the environment, in any environment, when you're talking about entrepreneurship, when you're talking about corporate nonprofits, you have leaders, decision makers, and that fear arrives, right, because they may mess up this task, this assignment, and that's going to reflect back on me and I can't allow that to happen. So let me get in and do it myself, or let me physically show you how to do it and do it right. But the problem with that which is great, but it's a one viewpoint in how you can only support a person and most leaders, right, they show up with just that one viewpoint of this is how they have to be supported. I got to tell them what to do. I got to get in there and do it for them If it's wrong, da, da, da, da da. And just imagine when you have 10, 15, 20 people on a team right, you're carrying just more weight, showing up with that type of mindset.
Speaker 1:And what I work with clients and what I teach them is the power of accountability and asking open-ended questions right. And when you have the power and the skill to ask open-ended questions, right, you can guide the conversation to where you want it to go right. Obviously, it takes practice doing that, but the example of doing that is I want you to fulfill this task, but I'm afraid that if I give it to you, you're going to mess it up. Okay, so my coaching approach would be how do you see the outcome of this assignment that I'm going to provide to you? What's your envision of it? I have my vision, but I just want to get a little bit more clarity of how do you see this thing play out.
Speaker 1:And then they share, and if it's something that's not in alignment with what my expectations is, I would ask them what are some other alternatives and ways that you can approach this assignment? Give me a couple of them, and that's where the ideas really start to come. And then you're thinking as a leader? Wow, I didn't even think of that approach, because when I'm asking those questions, I'm thinking of it from the standpoint of my way of doing it and if they're in alignment with my way. But if I'm asking for alternatives and how they can approach this potential task, now there's opportunity, empowerment for them to generate alternative ways and how they can approach it, in which there might be ways in which I never thought of, and then that becomes the win. What are your thoughts about that?
Speaker 2:I think that's really powerful for a lot of reasons. One is it's it's sharing a load right. It's that two way street of communication. Two-way street of communication.
Speaker 2:I like that you mentioned the word expectation, because I think oftentimes when something is delegated, there's like this secret expectation that is never voiced Right and it's okay, I want it this way. But I'm not going to tell you that, I'm just going to hope you stumble upon it and then you get ticked off when it doesn't come back to you the right way. And I think that's where it comes down to that clear communication piece. But I think creating that two-way street of open-ended questions is brilliant and I also think having expectations are huge. That's a big one for me.
Speaker 2:When I first start working with a client, I love to have that dynamic of hey, I'm an over-asker, I like to ask lots of questions to make sure that I understand I'm fulfilling what you want.
Speaker 2:So if that bothers you, I would like to know, so that we can curb around, what that's going to look like.
Speaker 2:Otherwise you're going to get really frustrated with me in the first week that we work together. So I like to set some of those types of expectations and I think what you described also creates an accountability situation on both sides. Right, the person is willing to give it to the other person and the person receiving it is taking ownership and accountability for what they are going to create. Because not only have they said, oh, hey, there's this option A, and the person comes back with what are some other ideas, and then they come up with B, c and D, and then now it becomes this collaborative work. That is a living, breathing thing, that now, six months from now, and when there's another project similar to this, hey, when we talked about this a while back, we had these other options on the table. Why don't we revisit one of those other suggestions that you made and let's try implementing one of those? It creates so much. I don't even know the word, there's just, it's like a really beautiful container.
Speaker 1:Energy.
Speaker 2:Yeah, yeah, synergy. That's a great way to put it.
Speaker 1:And then the other piece of it is active listening. Right, it's huge, and I'm giving you the task, but I'm not listening. I'm just delegating because I need to get this off of my plate. Check a box, just to check the box. And active listening is so much more than just listening to what the person says. It's more so being able to see the unseen. What I mean by that is body language. I'm running off this task. I need you to do. You look confused, but as the messenger I don't catch it Right. Just get the task done, but then on the receiver side there's a fear that I can't tell my supervisor. I don't understand, because they're going to think less of me, particularly especially if you're a new employee.
Speaker 2:Yeah, huge.
Speaker 1:Huge and it widens the communication gap. It does Huge and it widens the communication gap. It does Yep. What's been your experience in working with clients from that viewpoint?
Speaker 2:I will say that I think Zoom has helped tremendously because now when we are face to face, I tend to wear my emotions on my face. So if I'm confused, I can't not have that confused look and it will progress until you address it. So for me I think it's been helpful from a standpoint of they can see me, I can see them, hey, I'm not following along. I will say I think that the experience that I have had around active listening with some clients in the past has been the one component that I really love about active listening is that it's a judgment-free. There's no, there's, there, isn't. It's that sentiment of there's no dumb questions right, it's. The dumb question is the one you don't ask thing.
Speaker 2:And I always to lean into that childlike wonder and I like to tell my clients that because when we're little we're not afraid to ask questions. For some reason, somewhere along the way when we got older, we become afraid to ask questions. And the dynamic in a client relationship for me is always hey, I'm learning your processes, I have no idea how you do things in your business. And a prime example right now I'm ramping up with a client that I'm taking over her operations person's role, and there's so much I don't know, and I'm just asking questions left and right and I will come back to the client and just say hey, I realize I'm inundating you.
Speaker 2:If you need to, if you need me to pause, just let me know.
Speaker 2:I just I have a lot of questions that I need to get answered because I want to make sure that I'm a protecting your time, which is one of the things that she wants me to do for her, and then to making sure that you're not you're not showing up in a bad way when I'm sending emails or messages on your behalf, looking silly because I'm not speaking the vernacular of the client. All that to say, I think it goes to the culture of the company or the team or the wherever you're coming into, and, as an outsider, that can be really challenging, and we've all been an outsider at one point or another, and I think that's the thing that a lot of clients forget, and maybe employers too, is that we've all been on that outside, coming into the fold trying to figure things out. And if whatever we can do to make that easier for somebody, I think it's on us to do that, because it's just going to benefit everyone at the end and at the finish line.
Speaker 1:That's an excellent point, because one of the things that comes up for me just listening to your response is how fearful people are in asking questions and I characterize that with the judgment that they carry they're trying to project out the worst case scenario that may happen if I ask this question and that worst case scenario makes them look like an idiot, a fool, stupid for asking the question. So they hesitate and they don't ask and they'll just wait for it to pan out the best way. But we can eliminate that exponentially by just asking the question. But we're showing up with certain judgments in our head of how we would be perceived if we do ask that question and that becomes the issue.
Speaker 1:And I see that a lot with new people, new business owners, just in their new role, and they have to get this information. And the fear really comes from a space because you don't have the knowledge and without that knowledge all you have is to assume and predict. We know what that is and that's when it gets scary as hell, because we're also relying on certain experiences to give us the insight. Some of those experiences wasn't the best experiences and by nature we rely on avoiding that experience that wasn't favorable for us.
Speaker 2:Yeah, and our brain goes to extraordinary lengths to make sure of that.
Speaker 1:It's like innately wired into our brain and just how, like I broke that there right now, spin it to the leader that needs to delegate this new project. And they don't have the time to do it. And the fear and the judgment that they carry.
Speaker 2:And then the expectation that they're feeling from their boss or whomever they have to answer to. Then it becomes this vicious cycle, like you said, and it just creates a hellscape.
Speaker 1:Because now they are fearful for managing up and asking clarifying questions. This just came on my plate, so I need to make sure I get it right. I can't ask my boss because they're going to think I don't know what I'm doing, so I got to avoid that.
Speaker 2:Then it's a vicious cycle. Yeah, we'll just figure it out on the fly. And then that almost never happens. Sometimes it does, but let's be honest, it's not pretty when it does.
Speaker 1:And so, for my listeners, how did you navigate situations like that early on? So where now you're a business owner, you have no problem asking questions and getting clarity, but what was that transformation for you and how you made that shift for yourself?
Speaker 2:I think I may just have been fortunate or blindly lucky, I don't know, because I've just always been the kind of person who's like I don't know this thing and I'm going to ask. And I've been told, like I have a very approachable manner about me, so like when people are working with me in a I've delegated it to them kind of way, they never have felt like they couldn't come to me with a question. I'm trying to think if there is. Even when I was working in the legal field, I just I was very fortunate that my role was one of those pivotal roles in our firm and I had the ear of all of the big attorneys. So it was always what does Dorothea need? And so not like I was the princess of the company, but I was the pivotal person, meaning I knew all the things and I had my little inner workings with all the people.
Speaker 2:Right, it's all about relationship building and I think maybe that's what it comes down to. It's like building relationships, having those conversations, getting to know somebody and then understanding okay, this person is very direct. Right, they need something very succinct, they're gonna need bullet points. Or other people are like oh, now, in the culture we're in now where it's like, oh, send a gift, send a sticker, and that's a different type of communication style. So you learn along the way and maybe this is just my adaptability, maybe this is speaking to my adaptability and maybe that is something that was just ingrained in me from my childhood and Just being willing to ask the questions because I wasn't afraid of looking silly or not knowing, and I've imparted that to my team as well. So, like it's, there's no question that's silly. Please ask. You don't understand or you haven't ever used this system. I'm happy to jump on a Zoom with you and show you, share my screen and show you that kind of thing.
Speaker 1:Another thought just registered again listening to you because this is a great conversation. I love talking about leadership, delegation and things like that. Yeah, the thing you said was relationships and how important that is. How difficult is it to delegate when you don't have a good relationship?
Speaker 2:probably be like being married to or having a significant other that you weren't like a hundred percent in right, like you. You were, you were unhappy, or like you were just not fully vested. I think how am I trying to say this Like when things are in flow and maybe that's the word I'm looking for they're in flow. You feel that like right now, like we have a presence with each other and there's like a synergy and a flow. And I can feel that and I'm hoping that you can also feel that. I think that when somebody is shut off or they're too busy or they're inaccessible, that comes across in their personality. And I can give you an example of this, because I actually recently did a Zoom call with somebody and she was so curt and so cold it was and I like had a hard time connecting with her. I was just like I literally couldn't find anything we had in common. And if I can't find one thing I have in common with you, what's my next question? And she's answering me in very short responses. So I'm like, for Pete's sake, I don't like. Okay, why don't we hang up now? What's the point in being here? So I think trying to find some common ground with people is a way. If you do have to work with somebody who's difficult or has a sticky personality or stickler not sticky stickler personality, it might be beneficial to start asking some and I'm not saying super probing, but asking some questions, just trying to find out, like, what do you have in common?
Speaker 2:My husband is brilliant at this. He actually this is a really funny story. He got pulled over by a Nevada highway patrol ages ago on our way to visit my dad in Las Vegas and he was trying to make small talk and he said he said, do you guys get much snow here? And the NHP guy was so annoyed but you could tell he really did want to actually engage the conversation but he was like it got a little huffy like and he was like, yeah, we get a fair amount of snow and it was just this really funny thing because it really broke the ice and I don't know how my husband does that, but he has a gift of being able to just ask a question like that and it can open up who knows what and not like we became friends with a cop or anything but Exactly.
Speaker 1:And that goes back to what I said. If we implement asking open-ended questions, which is a coaching skill, yeah, and it really just takes practice, it takes repetition. Asking open-ended questions, someone that's cold, like that experience you just shared, right? What if you had to work with this person or a team member, right? How do you approach it? That point, so I help clients think what's the win, what's one question that you can ask to create a win for everybody? And how do you break the ice? How do you gain understanding or seek understanding to why a person is so cold? Because you don't know, right, it's true, yep, you don't know.
Speaker 1:And one of the one of the other things that I love sharing this is because I remember I took a Franklin Covey course seven habits of effective people and one of the things they talk about is emotional bank account. How are you contributing to a person's emotional bank account? How much you contributing to a person's emotional bank account? How many deposits are you making? And when you have an abundance of deposits into someone's emotional bank account, it's so much easier to withdraw and the withdrawals are the delegation of tasks that you need to get done that they may not really enjoy to do it, but because your bank account is full of these deposits, the withdrawal doesn't hurt you. Yeah, but if your emotional bank account is withdrawn and then you try to ask or delegate.
Speaker 1:That's where the resistance come in.
Speaker 2:Yep, or your stuff gets put on the bottom of the pile, right, yeah, it's. That's a great point, and I love that visual representation because I think too often people don't pay attention to the importance, which is gratitude. I start that every morning, like in my journal, I write five things that I'm grateful for that morning and that helps me to show up in that space like you're talking about, so that I'm not just leading in with, oh, hey, hey, mo, I need you to do this for me. Great, okay, yeah, okay, I'm doing great, thanks for asking, it's all business. And so if I come in and I'm like, hey, mo, how are you, how is your wife, how are things, how's the practice doing, if I'm asking you a few questions and take how was your weekend, a simple question like how was your weekend Exactly Can't really get you far.
Speaker 1:But those examples of what you just shared right there, those are the deposits that I'm talking about. Yep, exactly, yep, exactly. Simple deposits, yep. Instead of coming in to the meeting, blazing with tasks. Give me the report of what was due.
Speaker 2:Where are we? Yes, exactly.
Speaker 1:As we start to move towards the end of today's episode, share with my audience what should they know about you and your company.
Speaker 2:I think I have a pretty unique approach in how I work with clients because I think, partly because of the years of experience I have, I've worked with a large number and type of business owners. I've seen a lot of things done well and I've seen a lot of things done not so well. And one of the things that I think, if a lot of things done well and I've seen a lot of things done not so well, and one of the things that I think if a client actually were to tap into and not all my clients do is that wealth of knowledge. When I make a recommendation, it's not coming from off the cuff, it's actually formulated with hey, I see that you're doing this and here's what I've seen in the past. Perhaps you might want to try. You're right, I'm never coming in blazing hot. I'm coming in with suggestions. However, I have found that some clients are very resistant to that, and it's that role of I'm delegating this to you. I've already made up my mind and it goes back to the piece you talked about where be open-minded and how this can be done and give me some other options.
Speaker 2:I think that one of the things that my clients really enjoy about that experience is that I'm not just task oriented, I'm very big picture with them, strategy and planning, and then taking those plans and strategy and implementing it with my team or with their team. I also work with some people that I work with their teams. I think that the versatility and flexibility that I have built into my business over the years and along with that expertise of 20 years in business and the number of people I've worked with, I think that's all how I am a little different. And also I just recently heard from somebody that said oh, you do coaching, consulting and implementation. She said I've never heard of that in the space that you're in. She said it's amazing. So I'm sharing that because that was new to me, that I didn't realize that was unique. So apparently that's unique.
Speaker 1:Share with us a success story.
Speaker 2:I recently worked with a woman who was married to her laptop, not literally.
Speaker 2:She did have a family, and actually she was trying to have a child and was having a lot of struggle in her relationship because she was always tied to her computer.
Speaker 2:So, once we started getting some things in place for her to hand off, it became apparent to her what else she could start to hand off and what else she could hand off, and it became this oh, like it started to snowball, which was great, and then, with that freed up time, she was able to get into a regular yoga practice, which then helped her with her mindfulness and all the things that she wanted to have in her home life. And then she actually I'm not taking credit for the pregnancy part, but she did get pregnant and they do have a family now. I do, though, contribute my helping her to find the time to be able to handle those things off and not be spending her time needlessly on activities that weren't in her genius zone, so that she could then take up a yoga practice, which she had always wanted to do. And then the other wins were that she wasn't taking her laptop on family vacations, and that was a that was huge for her, huge for a lot of clients.
Speaker 1:That's great, that's awesome. I would assume that she feels a lot lighter too.
Speaker 2:Yeah, yeah, yeah. Literally a lot like maybe not with the baby, but yeah.
Speaker 1:Who are your clients? What does that group look like?
Speaker 2:They're typically they're high achieving woman, generally entrepreneur, and they are tired of doing it themselves. They know that they're at that threshold in their business. They're ready to up level or they have up leveled recently and now they're like, oh crap, like it's about to get like really real. If I don't get some things in place, it's going to fall apart. And maybe they've worked with a team and maybe they haven't. Maybe they've hired their sister or a cousin or somebody and that was maybe a disaster. So they have some reservations and what I kind of pinpoint that too, is it goes to trust, and so that's one of those pieces that we work on in that coaching scenario, because once that trust piece is addressed, a lot of other things can fall into place, like all the things that we've been talking about. And, yeah, is there anything else about them? I think that's probably a pretty good painting.
Speaker 1:And lastly, how can you be final?
Speaker 2:I'm on most of the socials. I won't say all. I used to say all the socials, but I'm not on all the socials now, so you can find me on LinkedIn, facebook, instagram. You can message me on any of those platforms. I'd love to connect with you. I'd love to have a conversation like this with you. I could talk delegation and leadership and all of those things.
Speaker 2:Like Mo, you and I have talked a few hours at this conversation now over the time and I just it's fascinating to me and it's something that I'm always trying to learn and grow and expand in so I can show up better and be better for my clients and just be a better human in the world.
Speaker 1:Absolutely. I appreciate you, dorsen, I really do. We go way back to. We do back in our networking days, but I'm really happy that you carved out some time for me to be on the show. Any final thoughts or message you'd like to leave before we sign off?
Speaker 2:I think if you're feeling like you're on the fence about delegating right now, it will be one of the best decisions you've made in your business or in whatever it is that you're doing. So figure out the first best step to take and do it and maybe it's having a conversation with somebody. I encourage you to do it because when you look back you'll be like why didn't I do it sooner?
Speaker 1:Thank you. There you have it everyone. Ms Dorothe Heiss, I appreciate you. Thank you so much. Thank you. Thank you for joining me in this episode of let's Think About it. Your time and attention are greatly appreciated. If you found value in today's discussion, I encourage you to subscribe on your favorite podcast platform. Remember, the journey of self-improvement is ongoing and I'm here to support you every step of the way. Connect with me on social media for updates and insights. You can find me on Instagram and Facebook at Coach Mo Coaching, or LinkedIn at Maurice Mabry, or visit my website at mauricemabrycom for exclusive content. Until next time, keep reflecting, keep growing and, most importantly, keep believing in yourself. Most importantly, keep believing in yourself. Remember, the most effective way to do it is to do it Together. We're making incredible strides toward a better and more empowered you. So thank you, and I'll see you in our next episode.